Costco Wholesale Canberra Part time (min 24hrs) Greets members, checks membership card receipt, maintains door count records.
Position Summary Actively greets members, verifies membership card, maintain entry/exit count records.
Provides high level of member service and performs warehouse safety and security checks.
Checks member receipts at exit and thanks member.
Job Duties/Essential Functions • Conducts hourly building safety and security checks including walking the building and perimeter • Corrects safety and security problems encountered, such as spills, trip hazards and blocked exits • Fills out reports and shows results to the duty manager • Attends warehouse safety meetings • Welcomes members entering the warehouse - approaches, smiles, makes eye contact and greets • Verifies membership card, offers cart (removing rubbish if necessary) to all members • Keeps entrance/exit area clean.
• Clicks a handheld counter to members entering and exiting the warehouse • Reports half-hourly counts to Front End Supervisor and records counts on weekly reports • Monitors building access and reports arrival of armoured transport vehicle to duty manager • Discretely observes armoured deposit pickup,



jewellery and register drawer set up and pick-up while holding panic button • Checks backpacks, lunch pails, briefcases, strollers, etc. at exit • Greets exiting member • Checks accuracy and validity of member's receipts and compares to merchandise • Arranges speedy assistance for any member correction or concern • Defaces receipt with hole puncher • Provides and arranges prompt and courteous member service • Directs members to product and service locations • Enlists assistance for loading, shopping, etc.
• Dries off wet carts • Watches after hour exit door discretely from private vehicle and reports door area status by 2-way radio before doors can be opened for employees • Drives building perimeter for security checks • Watches closing managers leave • Reports suspicious activity to duty manger and calls policy if necessary.
Ability to operate vehicles, equipment or machinery • Counter, personal vehicle, trolley Qualifications (Costco-specific or industry specific skills that candidates should possess) Education/Training: High School Certificate or higher Licenses/Certifications: Current drivers licence Experience/Skills: Customer service, sales, loss prevention/security or comparable experience, Data entry and data management

📌 Member Service Assistant - Part-Time (Australia)
🏢 Costco Wholesale
📍 Australia