The Opportunity: We're partnering with a well-established and growing organisation based in Braeside to recruit an experienced Customer Support Coordinator.
This is a fantastic opportunity for someone who enjoys building strong customer relationships while supporting a busy sales team behind the scenes.
You'll be responsible for coordinating orders, managing customer enquiries and ensuring a seamless experience from enquiry through to delivery.
Key Responsibilities: Process customer orders accurately from receipt through to delivery Support the sales team with quotations, pricing and customer follow-up Respond to customer enquiries via phone and email Manage order updates, stock availability and delivery timeframes Liaise with warehouse, logistics and production teams to ensure on-time deliveries Prepare sales documentation,



reports and customer information Resolve customer queries and provide exceptional service throughout the order process Maintain accurate customer records within the CRM/ERP system Build strong relationships with both internal teams and external customers About You: Previous experience in Sales Support, Customer Service, Internal Sales or Order Processing Excellent communication and relationship-building skills Strong attention to detail with the ability to manage multiple priorities A proactive, solutions-focused approach Intermediate Microsoft Office skills Essential: Demonstrated experience using Microsoft Dynamics (Dynamics 365 or Business Central) within a sales support, customer service or order processing environment.
What's On Offer: $75,000 plus Superannuation Braeside location with on-site parking Join a supportive and cooperative team Stable, growing business with long-term career opportunities Varied role with a mix of customer service and administration

📌 Customer Support Coordinator (Victoria)
🏢 Sharp & Carter
📍 Victoria