Are you passionate about health and wellness?
Do you thrive in a fast-paced office setting where outstanding customer service and productive administration go hand in hand?
We're looking for a Customer Service Office Administration Assistant to join a supportive team within a dynamic, growing company in the health food industry.
Our client is committed to sustainability and innovation, with a strong focus on delivering exceptional customer experiences.
As the business continues to expand, this role offers the perfect chance to grow your career in an environment that values collaboration, efficiency, and making a real impact.
What You'll Be Doing: • Providing exceptional customer service over the phone, via email, and through e-commerce platforms.
• Handling customer enquiries, processing orders, and creating invoices using accounting systems.
• Following up on overdue payments and managing client account communications.
• Coordinating daily delivery schedules, preparing picking slips, and tracking shipments.
• Managing e-commerce orders, including packaging, posting, and follow-up support.




• Assisting with basic accounts tasks such as reconciling invoices and processing credit card payments.
• Maintaining accurate client and supplier records, including credit applications.
• Monitoring stock levels and assisting with inventory updates.
• Supporting general office administration, record-keeping, and equipment register maintenance.
What We're Looking For: • At least 3 years' experience in a customer service or office administration role.
• Strong communication skills with a professional, friendly phone manner.
• Proficiency in MS Office and confidence with administrative and basic accounts tasks.
• Excellent organisational skills with the ability to manage multiple priorities.
• A proactive, adaptable approach with strong problem-solving abilities.
If you're customer-focused, detail-oriented, and excited about contributing to a business that's making a difference in the health food industry, we'd love to hear from you!

📌 Customer Service & Office Administration Assistant (Sydney)
🏢 Peninsula Personnel
📍 Sydney