Department for Infrastructure and Transport
Job reference:
******
Location:
**** - ADELAIDE
Job status:
Ongoing
Eligibility:
Open to Everyone
The Department for
Infrastructure and Transport plays a vital role connecting people
and places in South Australia by managing roads, marine and public
transport networks across the State, and builds and maintains the
State-owned infrastructure that enables the delivery of essential
and significant government services to our community.
Service SA delivers
streamlined transactional and regulatory services through a
multichannel model.
We're looking for someone
who genuinely cares about delivering great customer outcomes for
both internal and external customers, while working confidently
within organisational frameworks.
You're someone who takes
initiative, stays calm under pressure, and can juggle competing
priorities to deliver a high standard of service delivery.
You
communicate clearly and build solid relationships, take a
proactive, accountable approach to continuous improvement, and
manage a team to build high-quality performance.
You'll need to
contribute to the resolution of system incidents, supervise testing
of system enhancements and provide updates to relevant stakeholders
ensuring effective collaboration.
Special
Conditions
Attendance is required
on a rostered basis to cover operating hours or 8 am to 5 pm,
Monday to Saturday.
A National Police
Check (NPC) is required prior to employment in the Department
for Infrastructure and Transport which must be renewed every
three years.
A Working with
Children Check (WWCC) is required prior to employment with the




Department for Infrastructure and Transport, which must be
renewed every five years before expiry.
Some out-of-hours and
weekend work along with some intra/interstate travel may be
required.
RemunerationASO5
- $92,122 to $102,456 pa + superannuation.
EnquiriesTennille
ReedSenior Manager Customer
Experience and Knowledge ServicesTelephone: *********
3***Email:
******
Application
InstructionsApplications can be
submitted online by clicking the 'Apply' button.
Applicants are required to
submit a curriculum vitae and a cover letter of no more than two
pages addressing the selection criteria in the role
statement.
Our
Commitment The Department for
Infrastructure and Transport is an Equal Chance Employer and
is committed to building a diverse and inclusive culture across the
department, planning for and promoting diversity and culturally
protected workplace.
We welcome and encourage applications from diverse
community groups and ages including Aboriginal and Torres Strait
Islander, LGBTQIA+, people with disabilities and other diversity
groups.
The Department recognises the benefits that such an
approach brings for our staff and customers in delivering the
future of South Australia.
As a WE'RE EQUAL
organisation we are committed to treating everyone equally, proudly
promoting our Department, and all its spaces as safe places for
everybody.
Applications close:
21/08/2026 9:00 PM
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time.
Applicants are encouraged to discuss the flexible working arrangements for this role.

📌 Team Leader Service Sa Help Desk (South Australia)
🏢 Department for Infrastructure and Transport
📍 South Australia