This is an Account Manager (Mandarin Speaking) role with TMGM based in Sydney, NSW, AU.
Role Seniority
Intern, graduate, junior.
Location
Sydney, NSW.
Employment Type
Full-time | Part time | Graduate | Internship.
About TMGM
TMGM is an award‐winning global financial services company with offices across Australia, Asia, Europe and the Middle East.
We provide trading and investment solutions to clients in more than 150 countries and are continuing to expand our Chinese‐speaking team in Sydney.
We're looking for motivated Mandarin‐speaking individuals who enjoy communicating with people and building long‐term relationships.
Whether you're a university student, recent graduate or looking for a new career opportunity, we'll provide the training and support needed to succeed.
No previous financial services experience is required.
The Opportunity
As a Mandarin‐speaking Account Manager, you'll become the primary point of contact for a portfolio of Chinese‐speaking clients, helping them navigate our platform while building strong, long‐term relationships.
You'll receive structured training and mentoring from experienced managers, with clear career progression into senior account management and business development.
What You'll Do
Build and maintain relationships with new and existing clients.
Communicate with clients primarily in Mandarin via phone, WeChat and other messaging platforms.
Guide clients through the account opening and onboarding process.
Conduct regular client follow‐ups and provide ongoing support.
Maintain accurate CRM records and client information.




Support community engagement and business development initiatives.
Work closely with internal teams to deliver excellent client service.
About You
Is fluent in Mandarin Chinese.
Enjoys communicating and building relationships with people.
Is proactive, organised and willing to learn.
Has Australian working rights.
Is based in Sydney or able to work from our Sydney office.
English fluency is not required.
Internal training and client communication can be conducted primarily in Mandarin.
Experience in customer service, hospitality, retail, sales or community engagement is highly regarded but not essential.
What We Offer
Comprehensive paid training.
One‐on‐one mentoring and coaching.
Clear career progression into Senior Account Management and Business Development.
Competitive base salary plus uncapped performance bonuses.
Flexible full‐time, part‐time and internship opportunities.
Modern Sydney CBD office.
Friendly, multicultural team environment.
Why Join TMGM?
This is an excellent opportunity to build a long‐term professional career in an international company while leveraging your Mandarin communication skills.
From day one, you'll receive practical training, real client responsibility and ongoing mentorship in a supportive team environment.
If you're motivated, enjoy working with people and are looking for genuine career growth, we'd love to hear from you.
Please consider applying even if you don't meet 100% of what's outlined.
A Final Note: This is a role with TMGM not with Hatch.
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📌 Account Manager (Mandarin Speaking) (New South Wales)
🏢 Hatch
📍 New South Wales