TEAM MANAGER – PERSONAL INJURY – CHARLESTOWN, NSW
The role is responsible for ensuring that the team operates efficiently and effectively, adhering to legislative timeframes, regulatory requirements, and Allianz policies and procedures.
The Team Manager will drive performance to meet or exceed established targets, foster a culture of continuous improvement, and support the professional development of team members to deliver high-quality outcomes for customers and stakeholders.
About The Role
Lead, coach, and mentor the team to achieve organisational objectives and individual performance improvements.
Manage the team ensuring best practices, exemplary customer service, and a positive customer experience for internal and external stakeholders.
Provide technical guidance, oversee service standards, and ensure compliance with KPIs, contractual requirements, and regulatory obligations.
Deliver key projects and tasks within required standards and timeframes, contributing to organisational success.
Represent the team in internal and external meetings, fostering collaboration and alignment with business goals.
About You
Demonstrated leadership experience in the Workers Compensation scheme.
Proven experience in driving strong performance and leading change.
Proven experience in delivering on contractual legislative and regulatory obligations.




Ability to develop strong relationships and rapport building.
Solid analytical and decision‐making skills, with the ability to interpret complex information, extract insights, and evaluate options effectively.
Excellent verbal and written communication skills.
A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits And Perks
Inclusive Culture: Join a supportive, open‐minded team focused on customer outcomes, bringing your authentic self to work every day.
Work‐life balance: Enjoy flexible, hybrid work arrangements, and tailored workplace adjustments where possible.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well‐being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program.
For more details about our benefits, visit the Allianz Careers site.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
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📌 Team Manager (New South Wales)
🏢 Allianz Australia
📍 New South Wales