International Sales Support Specialist (New South Wales)

International Sales Support Specialist (New South Wales)

09 Aug
|
Maharam
|
New South Wales

09 Aug

Maharam

New South Wales

Maharam is the leading creator of textiles for interiors.
Recognized for its rigorous and holistic commitment, Maharam embraces a range of disciplines, from product, graphic, and digital design to art and architecture.
Known for its aesthetic and industrial innovation, Maharam's work is guided by five main principles: utility, technology, tradition, luxury, and environmental impact.
Job Title
International Sales Specialist
Department
International Sales
Job Summary
Responsible for the client experience as it relates to international sales clients and customers.
Support function for client contact via incoming/outgoing phone calls, emails and client showroom visits; and direct assistance to representatives as inside partner.
Additional job-related/territory duties and showroom responsibilities.
Essential Functions
Operate as the lead point of contact for any and all matters specific to given customer accounts
Manage client inquiries including: inventory tracking, sample requests, order placement, product information, and project specific follow-up
Work cross-functionally with colleagues and managers in operations, resource management, quality assurance and fulfillment
Collaborate with sales team to design expansion plans and account management strategies
Develop and nurture solid working relationships both internally and externally




Interact with clients with the ability to openly talk about our sales line and guide our customers through the showroom experience
Miscellaneous duties include local showroom sample inventory maintenance, and maintaining work environment to Maharam standards
Magnitude and Relationship Reporting
This position reports to Manager, International Sales Support
Contacts inside and outside the organization
This position has contact with our international logistics, credit, resource management, quality assurance and warehouse staff.
Additionally, there is direct contact with local sales reps and sales coordinators in other offices as needed for samples and project follow-up.
Knowledge and Skills
Proficient in MS Word and Excel
Ability to make decisions and solve problems independently and professionally
Excellent interpersonal and communication skills
Detail oriented and organized with an ability to multitask
Driven, self-starter who is comfortable working autonomously
Superior time management skills and comprehension of global time zones
Desire to work as part of a team
Education and Experience
Bachelor's degree in Business Administration or related field of study
Minimum 4 Years Of Related Experience
Minimum of four years of related experience in international sales support or client service functions.
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📌 International Sales Support Specialist (New South Wales)
🏢 Maharam
📍 New South Wales

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