Are you passionate about helping people and eager to kickstart your career in insurance?
Join a global leader in insurance who truly puts customers first!
We're hiring Customer Service Consultants to become the friendly, knowledgeable voice guiding customers through their insurance needs.
Role Details Location: Brisbane CBD – easy access to public transport Start Date: August 10th Contract: 6 months Hours: Monday – Friday 8am-7pm + 1 in 3 Saturdays ( Rotating Rosta) Pay: $***** + super, paid weekly Training: 2 weeks classroom style What's in it for you?
Be the go-to expert for customers' inbound insurance queries Work in a modern, vibrant office right in the heart of Brisbane CBD Enjoy weekly pay, great hourly rates, and superannuation benefits Full-time role Comprehensive on-the-job training and ongoing support Thrive in a collaborative, supportive team environment Use your skills to deliver 5-star customer experiences every day Laptop and all equipment provided - just bring your enthusiasm!




What You'll Be Doing Handling inbound customer inquiries with care and professionalism Providing clear, friendly advice and direction Navigating multiple systems to keep information up-to-date Logging every interaction to maintain excellent service standards Who We're Looking For Genuine, proactive individuals passionate about customer care Attention to detail and ability to multitask in a fast-paced, high pressure setting Previous call center or phone-based customer service experience is a plus Ready to start 10th August and commit to the full contract term Collaborative mindset, willing to pitch in as a team player.
Outstanding interpersonal skills, particularly a strong sense of empathy.
Tech-savvy with a quick grasp of new systems.
Enthusiastic team players who want to grow in the insurance sector Ready to embark on an exciting new career journey with a global insurance leader?

📌 Customer Service Specialist (Queensland)
🏢 Mayday Recruitment Group
📍 Queensland