Job Description

Job Summary

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Employment Type: Permanent

/n Closing Date: 20 July 2026 11:59pm

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Overview

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We are an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We focus on delivering the best experience and the best tech on the best network, making Telstra the place you want to work.

As the Senior Internal Communications and Engagement Lead for Telstra Enterprise, you will shape and deliver the employee communications, engagement and inclusion strategy that connects our people to our purpose, culture and strategic priorities.

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Responsibilities

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- 1. Employee Engagement, Communications & Change Leadership Lead the development and execution of the Telstra Enterprise Employee Engagement, Communications and Change strategy, ensuring alignment to business priorities, workforce objectives and the CY30 vision. Create compelling narratives and communication strategies that connect employees to our purpose, strategy, culture and transformation agenda. Leverage Employee Engagement Survey (EES) and employee listening insights to identify themes, develop engagement action plans and support leaders in addressing priority opportunities.

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- 2. Executive Storytelling, Events & Employee Experience Partner with communications team, executives and senior leaders to translate complex business strategies into engaging, clear and human-centred communications. Create executive‐ready presentations, briefing packs, narratives and visual storytelling materials to support leadership forums, town halls and strategic communications. Lead the communications and engagement approach for key employee moments, including leadership events, All In sessions, recognition programmes, culture initiatives and showcases.

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- 3.



AI & Future Ways of Working Apply AI‐enabled approaches to improve communication effectiveness, employee engagement and operational efficiency. Utilise AI tools to support content creation, summarisation, audience segmentation, sentiment analysis, measurement and campaign optimisation. Establish protected and responsible AI practices, including governance, templates, approval processes and content quality controls.

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- 4. Stakeholder Leadership & Collaboration Build trusted relationships with Enterprise leaders, PCC, Corporate Affairs, Enablement teams and subject matter experts across the organisation. Influence and enable leaders to become effective communicators and engagement champions for their teams. Facilitate workshops, engagement discussions and communication planning sessions to support organisational priorities.

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- Success in this Role Increase employee engagement, connection and understanding of Enterprise priorities. Turn employee feedback and EES insights into meaningful actions and visible outcomes. Build trusted relationships with leaders and stakeholders across Enterprise. Deliver high‐impact communications and employee experiences that influence behaviour and drive change. Enhance the effectiveness of Enterprise communication channels, Share Point experiences and engagement platforms.

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Qualifications

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- Strong experience across GTM, Marketing, and Internal Communications

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- Proven experience in enterprise communications and engagement strategy

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- Strong passion in Communications, Change Strategy and Governance





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- Bachelor's degree, higher or equivalent

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Benefits

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- Performance‐related pay

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- Access to thousands of learning programs

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- Global presence across 22 countries; opportunities to work where we do business

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- Purchased annual leave scheme

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- Additional Telstra day off

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- Additional 30% off Telstra products and services

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- Toolkit provided (laptop + mobile phone + plan paid for)

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Equity, Diversity & Inclusion

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When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work.
We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We are aware of current limitations with our website accessibility and are working towards improving this.

Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on Disabilityand A [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment.

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📌 Senior Internal Communications and Engagement Lead at Telstra Business Technology Centre Perth South
🏢 Telstra Business Technology Centre Perth South
📍 Perth