Overview

Take on the role of Store Manager at Petstock Milperra and lead a passionate team in delivering the world‑class customer service we are known for. You will play a key role in the success of the Petstock Group and have every opportunity to grow your career within our retail operations team.

Responsibilities

- Lead by example, mentoring and inspiring your team daily.
- Coaches the team to achieve and develop their knowledge and skills.
- Lead from the front by consistently providing an exceptional customer experience.
- Create a robust safety mindset and foster a culture of safety within your team.
- Recruit, onboard, and induct high‑calibre new team members.
- Manage stock effectively, ensuring accuracy and adherence to stock integrity processes.
- Demonstrate initiative by keeping knowledge up to date on pet care, products and services.
- Create a fun, supportive in‑store culture where the team loves coming to work.
- Proactively support local marketing opportunities and sponsorships.

Qualifications

- Experience in a similar store leadership role.
- Demonstrated drive to achieve and exceed sales targets.




- Strong leadership with the ability to motivate and build a high‑performing team, fostering a positive culture.
- Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks.
- Ability to drive Safe Work, Health & Safety practices.
- Established business acumen.
- Flexibility and adaptability to changing work conditions.
- Strong interpersonal skills with the ability to build relationships and rapport with customers and the team.

Benefits

- Free access to mental health, financial and wellbeing support services through Sonder.
- Opportunity to purchase up to 2 weeks of additional paid leave and 4 weeks of paid parental leave.
- Health and wellness services at a great corporate discount.
- Exclusive access to Workplace Banking.

Equal Employment Opportunity

We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

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📌 Retail Store Manager | Milperra (City of Sydney)
🏢 Petstock Group
📍 City of Sydney