Client Services Officer / Administrator - Accounting Firm
Milton, Brisbane
$75k – $80k + Super (commensurate with experience)
A premium boutique accounting practice in Milton seeks a highly capable Senior Administrator / CSO to provide direct support to the Directors and accounting team, ensuring seamless client service and practice operations. You'll be working closely with one other admin team member in a cooperative, professional workplace.
The Role
This pivotal position blends client service with practice administration. You will:
Provide administrative and client support to Directors and accountants, assisting with day‐to‐day operations and service delivery
Manage client enquiries, shared inboxes, and onboarding processes while maintaining accurate records across internal systems
Support ATO and SMSF administration, including compliance documentation and regulatory requirements
Complete ASIC Corporate secretarial duties, including annual company documentation and statutory forms
About You
2 + years in accounting firm administration and client service
Excellent communication skills and ability to manage client relationships
Experience with ATO/ASIC portals
Benefits




Highly autonomous role with variety across practice operations
Up-to-date systems – Xero XPM and FYI Docs
1 day WFH after probation
Above‐market salaries + bonus scheme
Phone allowance provided
No overtime – work/life balance is respected
Friendly boutique team culture with direct exposure to Directors
MW Recruitment, we specialise in all aspects of public practice accounting for firms Australia wide (accountants, auditors, bookkeepers, client services, administration- you name it!). If this job isn't suitable, but you would like to hear about other vacancies - contact me today.
HOW I CAN HELP YOU
Degree educated accountant having practiced in both Big4 and boutique firm settings
Deep knowledge of the current career opportunities including those roles not advertised - ie, the 'hidden' job market
SCR-kira-battley
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📌 Client Services Officer / Administrator Accounting Firm Queensland (Australia)
🏢 MW Recruitment
📍 Australia