As a key member of the Finance team, you will be responsible for customer billing and receiptingprocesses, ensuring accuracy, compliance, and timely reporting. This role playsan important part in supporting revenue management and delivering excellent serviceto internal and external stakeholders.

- Permanent - Full Time, 38 hours per week position – enjoy the stability.
- Located in Rhodes, Sydney - our state-of-the-art office includes a free gym, great public transport, parking options and convenient shopping links
- Work flexibly—our office is incredible and so are the days when your commute is replaced by a few steps to your home office
- Salary packaging – increased your take home pay with salary packaging including novated leasing options
- Birthday leave – take time to celebrate with your friends and family

Key Responsibilities

- Manage billing andreceipting transactions accurately and in a timely manner
- Provide excellent customerservice to clients and internal stakeholders; including responding toqueries by phone and email
- Manage fortnightly/monthlysettlements and direct debit adjustments
- Generate client invoices and account statements
- Process Refundable Accommodation Deposits and Ingoing Contributions in compliance withlegislation
- Manage funding accruals andreconciliations
- Perform revenue-relatedreconciliations and provide reporting to management




- Maintain up-to-dateknowledge of the Aged Care Act and relevant legislation

About You

- Diploma/Bachelor in Accounting in Business, Finance, or a related discipline
- Minimum 5 years' experiencein the aged care industry
- Good understanding (orwillingness to develop knowledge) of aged care revenue and legislation
- High attention to detailwith robust organisational skills
- Customer-focused,collaborative, and solutions-oriented approach
- Ability to work underpressure and manage multiple priorities
- Experience working in ahighly regulated environment
- Experience withaccounting/AR systems, particularly Alayacare is desirable but notessential.
- National Criminal History Check (or willingness to obtain)

About Us

Fresh Hope Communities exists to create spaces thatcultivate belonging and places that feel like home. For almost 90 years, we have been providing quality support and lifestylechoices across retirement, residential and respite settings, as well asconference and outdoor adventure experiences for school and community groups. We have over 1100 staff and together we serve residents and customers acrossNSW. We are an Equal Opportunity employer and we value inclusion anddiversity. For more about us visit our websitehttps://www.freshhope.org.au

#J-18808-Ljbffr

📌 Revenue and Receivables Officer (Tamworth)
🏢 Thetops
📍 Tamworth