If you want to make a difference by having a positive impact on peoples’ lives, then a career with Independence Australia Group (Zest Care) may be for you.

About us

Zest Care is part of the Independence Australia Group. Independence Australia is a social enterprise that provides choices and services for people with a disability or other personal need. Independence Australia has been positively impacting the lives of thousands of people since 1957. To read more about us, visit independenceaustralia.com.au

About the Role

We are seeking reliable and compassionate Support Workers to provide high-quality care to a male client with complex needs based in Gateshead, NSW (approximately 25 minutes south of Newcastle).

Living with Cerebral Palsy, Dysphagia, Epilepsy, and an Intellectual Disability, our non-verbal client requires dedicated support with personal care, manual handling, modified meal preparation, and health monitoring. This role offers consistent morning and evening shifts and is ideal for experienced disability support workers (SIL background), aged care professionals, or Registered Nurses (RNs) looking for regular or additional, purpose-driven work.

Shifts on Offer

- Weekday Mornings: Monday to Friday, 7:00 AM – 9:00 AM (2:1 shift working alongside a second team member).
- Evening Shifts: Wednesday, 4:00 PM – 7:00 PM (1:1 shift, with flexibility for additional 4:00 PM – 7:00 PM shifts on other days).

If you want to make a difference by having a positive impact on peoples’ lives, then a career with Independence Australia Group (Zest Care) may be for you.

About us

Zest Care is part of the Independence Australia Group. Independence Australia is a social enterprise that provides choices and services for people with a disability or other personal need. Independence Australia has been positively impacting the lives of thousands of people since 1957. To read more about us, visit independenceaustralia.com.au

About the Role

We are seeking reliable and compassionate Support Workers to provide high-quality care to a male client with complex needs based in Gateshead, NSW (approximately 25 minutes south of Newcastle).

Living with Cerebral Palsy, Dysphagia, Epilepsy, and an Intellectual Disability,



our non-verbal client requires dedicated support with personal care, manual handling, modified meal preparation, and health monitoring. This role offers consistent morning and evening shifts and is ideal for experienced disability support workers (SIL background), aged care professionals, or Registered Nurses (RNs) looking for regular or additional, purpose-driven work.

Shifts on Offer

- Weekday Mornings: Monday to Friday, 7:00 AM – 9:00 AM (2:1 shift working alongside a second team member).
- Weekend Mornings: Saturday, 9:00 AM – 11:00 AM.
- Evening Shifts: Wednesday, 4:00 PM – 7:00 PM (1:1 shift, with flexibility for additional 4:00 PM – 7:00 PM shifts on other days).

What You Will Do

- Personal & Continence Care: Assist with showering, grooming, toileting, and continence management.
- Manual Handling & Mobility: Safely execute transfers utilizing commodes and ceiling hoists and assist with operating a motorized wheelchair.
- Medication & Enteral Support: Administer morning medications, assist with modified diet meal preparation (dysphagia care), and provide enteral feeding support (PEG feeding—orientation and training provided on-site by the client’s Registered Nurse).
- Seizure & Health Monitoring: Carefully monitor seizure activity, maintain accurate tracking logs, and complete formal documentation, shift notes, and incident reports.
- Team Collaboration: Work seamlessly as part of a 2:1 morning shift team, maintain open communication with family members and health professionals, and foster a supportive environment.

About You

- Experienced: Minimum 3 years of hands-on support experience, ideally from an Aged Care, Supported Independent Living (SIL), or Nursing background.
- Skilled in Complex Care: Confident in medication administration, manual handling/hoisting, dysphagia support,



and detailed administrative charting/monitoring.
- Proactive & Reliable: Highly punctual, attentive, and able to commit consistently to the required morning and evening rostered hours.
- A Strong Team Player: Demonstrate a positive, supportive attitude with the ability to work collaboratively in a multi-worker environment.
- Essential Credentials: Current First Aid and CPR certificates, valid NDIS Worker Screening Check, Australian Driver's Licence, and reliable personal transport.

Why work with us

- Competitive Salary Packaging: Maximize your take-home pay through our generous social enterprise tax benefits.
- On-the-Job Support: Benefit from long-term, permanent staff on-site to assist with your induction, ongoing training, and guidance.
- Professional Growth: Broaden your skills in disability support, positive behaviour management, and complex client care within a supported environment.
- A Supportive Culture: Work within a values-driven environment that prioritises equity, empathy, respect, and excellence.
- Direct Sector Impact: See the tangible, positive rewards of your support reflected directly in enhanced quality of life for our residents.

Work with purpose

Our focus is on helping individuals to reach their goals, whether these relate to getting out and about more within the community, becoming more independent in their own home, helping with shopping and meal preparation, setting up an exercise program, or learning new skills by attending relevant classes.

Join the Independence Australia Group to help people with disability, as well as vulnerable children and their families, get the most out of their NDIS plans and reach their full potential.

Commitment to Diversity

Independence Australia Group is an equal chance employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply. If you have any questions about accessibility during recruitment or about the workplace, please contact our People Experience team on *******@iagroup.org.au.

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📌 Support Worker (Newcastle City Council)
🏢 Independence Australia
📍 Newcastle City Council