10 Aug
|
Marketing Together
|
City of Gold Coast
10 Aug
Marketing Together
City of Gold Coast
Are you the organised powerhouse who thrives in a fast paced, people first environment?
Do you love turning chaos into calm, If so, we want you to be our next Reception & Collections Agent Star.
At Marketing Together , we don’t just do business, we build lasting relationships and solutions for our clients that matter, excellence is our baseline, not our goal.
We’re scaling fast and need someone who can keep the wheels turning behind the scenes, smoothly, smartly, and with style. That’s where you come in.
What You’ll Be Doing
This isn’t just a front of house Administration role, it’s the central force in our day-to-day operations.
Reception Duties
Be the right hand to our management team: schedule meetings, welcoming clients, confirm receipt of correspondence, pass on messages and follow up on the dispatch and delivery of our products
Own the CRM maintaining clean, accurate, and up-to-date records (we LOVE organised data)
Liaise between sales, marketing, production, and accounts to keep communication flowing and clients happy
Accounts Receivable & Client Support
Assist with invoicing, payment follow-ups, and account tracking
Monitor outstanding accounts and communicate professionally with clients regarding payment timelines
Liaise with the accounts department to support holds, adjustments, and account queries
Maintain accurate financial records related to client accounts and agreements
Help reduce account stress by proactively identifying and escalating issues early
Administrative Support
Assist with onboarding new clients and ensuring all documentation is complete and compliant
Help keep the office (or virtual office!) organised, positive, and productive
Support ad-hoc projects that keep the business moving forward
Send our clients products in an organised and accurate manner with efficiency
What You Bring
Previous experience in reception, office administration, accounts receivable, or a similar role
Superpower-level organisational and multitasking skills
Excellent communication skills: written, verbal, and everything in between
Tech-savvy: experience with CRM systems (e.g. Salesforce),Xero, Excel, and Microsoft or Google Suite
A proactive mindset, you anticipate problems before they become problems, answering questions thoroughly, leaving our customers feeling confident and completely supported.
A calm, can-do attitude and a sense of humour under pressure
What You’ll Get
- A supportive, ambitious team that values your voice
- Transparent opportunities for growth, this role is a springboard, not a stopgap
- A company culture that actually walks the talk: flexible, inclusive, and human-first
This Role Is for You If
You walk into a system and say, "Challenge accepted."
You take pride in making others’ jobs easier, not because it’s easy, but because it’s essential
You believe that being behind the scenes doesn’t mean being behind the curve
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📌 Reception and Collections Agent (City of Gold Coast)
🏢 Marketing Together
📍 City of Gold Coast