Build a rewarding career in the Strata Management industry with full training and ongoing support.

About Us

We are a professional Owners Corporation management company committed to delivering exceptional service to our clients. Due to continued growth, we're looking for a motivated Trainee / Assistant Owners Corporation Manager to join our supportive team and build a long-term career in the property industry.

About the Role

Working alongside experienced Owners Corporation Managers, you'll provide administrative, operational and customer service support across a portfolio of residential Owners Corporations. You'll assist with owner communications, maintenance coordination, meetings, financial administration, insurance and compliance, while gaining exposure to all aspects of Owners Corporation management.

Previous Owners Corporation experience is not required. This role would suit someone with experience in real estate, property management, administration or customer service who is looking for a recent challenge and genuine career progression.

Key Responsibilities

- Build and maintain positive relationships with owners, residents, committees, contractors and other stakeholders.
- Respond to phone and email enquiries, providing timely customer service and support.
- Coordinate common property maintenance, including quotations, work orders and contractor liaison.
- Assist with emergency maintenance requests when required.
- Support the preparation and administration of AGM, SGM and Committee Meetings.
- Prepare meeting notices, agendas, minutes and action items.
- Assist with budgets, invoices, levy administration and general financial support.
- Support insurance renewals and claims administration.




- Maintain accurate Owners Corporation records and documentation.
- Prepare correspondence, notices, certificates and reports while providing general administrative support.
- Assist with complaints, rule breaches and dispute resolution matters.
- Ensure all work is completed in accordance with the Owners Corporations Act, relevant legislation and company policies.

About You

To be successful in this role, you will demonstrate:

- Experience in customer service, administration or a similar role.
- Real estate or property industry experience will be highly regarded, but is not essential.
- Excellent written and verbal communication skills.
- Strong organisational skills and the ability to manage competing priorities.
- A customer-focused approach with a commitment to delivering exceptional service.
- High attention to detail and accuracy.
- Strong problem-solving skills and the ability to use initiative.
- Confidence in learning new systems and technology.
- Professionalism, integrity and the ability to maintain confidentiality.

Why Join Us?

- Full training and ongoing mentoring from experienced Owners Corporation Managers.
- A supportive, collaborative and professional team environment.
- A diverse role offering exposure to all aspects of Owners Corporation management.
- An opportunity to build a long-term career in a stable and growing industry.

Requirements

- A current Victorian Driver Licence.
- Willingness to travel throughout Melbourne as required.
- Ability to successfully complete a National Police Check prior to commencement.

If you're looking for a role that offers variety, responsibility and long-term career development within the property industry, we'd love to hear from you.

#J-18808-Ljbffr

📌 Assistant Owners Corporation Manager (Melbourne)
🏢 Melbourne HR
📍 Melbourne