Oakwood Epping Melbourne in Victoria is seeking a Guest Service Officer to deliver exceptional guest experiences from check-in to departure, while supporting front office operations and guest communications.
You will be the face of the hotel, manage reservations, handle guest inquiries and upsell facilities to boost guest engagement, revenue, and guest satisfaction. Strong communication and proactive problem-solving are essential in this rapid-paced hospitality role.
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📌 Guest Experience Specialist — Front Desk & Concierge (City of Whittlesea)
🏢 Oakwood Epping Melbourne
📍 City of Whittlesea
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