About the CompanyAs one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity.
We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued.
To find out more visit our website at .
About the roleMSS Security is seeking Customer Experience Officers to join our team at Brisbane Airport .
In this role, you will assist passengers by providing directions and information while delivering a high standard of customer service in a busy airport workplace.Duties include but are not limited to:Provide a warm, professional welcome to passengers and visitors throughout the terminalOffer clear directions and guidance to passengers to help them navigate the terminal efficientlyMaintain a high standard of customer serviceEnhance the passenger experience during peak periods by proactively guiding passengers and providing transparent,



helpful information to support smooth terminal flow.Requirements:Full Australian working rightsAbility to undergo and pass a national security police checkAbility to undergo and pass a medical assessment (including drug and alcohol testing)Strong customer service skills with excellent verbal and written communicationAbility to stand for extended periods, up to 12 hours24/7 availability requiredMaster licence - *MSS Security is an Equal Prospect Employer, valuing the unique backgrounds, experiences, and contributions of each personWe encourage and celebrate diversity.We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
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📌 Customer Experience Officer Brisbane (Australia)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Australia