- Hybrid working environment - 3 days per week in office

Please note: This role is open only to candidates currently based in Australia with full Australian work rights. Visa sponsorship is not available for this position.

Role Overview:

We're seeking an experienced Scheme & Payments Product Manager to join a leading financial services organisation, supporting the ongoing success of its Cards & Payments business. You will focus on ensuring card products operate effectively by managing key payment partners, maintaining scheme compliance, and driving operational excellence across the payments ecosystem.

Working closely with internal stakeholders and external vendors, you'll play a pivotal role in supporting business-critical payment services, delivering operational improvements, and ensuring compliance with card scheme and regulatory requirements.

In this role you'll:

- Manage operational relationships with key payment partners and vendors
- Act as the subject matter expert for card issuing operations, payment processing, and card scheme requirements.
- Ensure ongoing scheme compliance with payment regulations, and operational standards.
- Monitor vendor performance, governance, service levels, and contractual obligations.
- Support the delivery of Cards & Payments initiatives, operational improvements,



and strategic projects.
- Investigate operational issues, coordinate resolutions, and drive continuous improvement across payment services.
- Work closely with business, technology, risk, compliance, and external partners to ensure seamless delivery of payment operations.

What we're looking for:

- Minimum 5 years' experience in a Product, Product Operations, Cards, Payments role
- Strong understanding of card issuing, payment processing, authorisation, clearing, and settlement.
- Experience working with card schemes and payment processors (e.g. Fiserv or similar).
- Knowledge of scheme compliance, payment operations, and issuer processes.
- Experience managing third-party vendors, payment partners, and operational service delivery.
- Strong stakeholder management and relationship-building skills.
- Excellent problem-solving, communication, and organisational abilities.

What's on Offer:

- Opportunity to work with one of Australia's leading financial services organisations.
- High-profile role supporting business-critical Cards & Payments operations.
- Exposure to leading payment partners and technology vendors.
- Collaborative and supportive team setting.

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📌 Product Manager (Melbourne)
🏢 Profusion
📍 Melbourne