Watts Water is seeking a Customer Experience Manager to lead and optimise the end-to-end customer journey across service delivery, training, pricing integrity and project quoting.
You will combine commercial acumen with customer-centric leadership to drive retention, revenue growth and better process performance through cross-functional collaboration.
This role demands a proven ability to manage pricing, tendering and cross-team delivery in a large, matrixed organisation.
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📌 Customer Experience Lead & Process Improvement (City of Sydney)
🏢 Watts Water
📍 City of Sydney
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