Receptionist and Business Support Officer

Step into a meaningful role as the first point of contact for Karralika, a respected Canberra organisation that delivers person-centred programs.

The Organisation

Karralika Programs is a non-for-profit organisation that has been operating quality alcohol and other drug treatment programs for more than 45 years.

With offices throughout Canberra, Queanbeyan and Wagga Wagga, they have a well-established and large team delivering high-quality, person-centred programs that genuinely improve people’s lives.

The Opportunity

The culture is grounded in care, respect and collaboration.

Staff are highly committed to the work they do, and there is a strong sense of shared purpose.

The environment is supportive, values-led and quietly busy, with a strong emphasis on doing meaningful work well.

Working in their Deakin offices, you will enjoy free parking, as well as working in a relaxed but professional and hardworking team.

- Free parking
- Permanent, full-time position

The Role

Reporting to the Corporate Services Director, you’ll be the organisation’s first point of contact.

You will play a crucial role in welcoming people seeking services for drug and alcohol treatment by providing a welcoming and professional reception experience.

You will be managing incoming enquiries, mail, deliveries, office supplies,



and the upkeep of shared spaces as well as support a wide range of administrative and operational needs.

Responsibilities will include:

- Coordinating meetings, events and travel
- Liaising with contractors and service providers
- Assisting with facilities, fleet and asset management, security access, and ID card administration

The position also contributes to marketing and internal communications and corporate projects.

With an upcoming office relocation, there is plenty to sink your teeth into and make impact on commencement!

The Ideal Person

You will be friendly and highly customer service centric with an enthusiastic and can-do attitude, as well as a willingness to learn.

Being a quick study and staying proactive are key to your success in this role.

Working in this business means everyone contributes, brings a robust work ethic, and works toward a shared goal of outstanding service delivery.

You will also have a minimum of two years of administrative experience, and be highly reliable, empathic and mature, with no interest in office gossip.

You are comfortable working autonomously while prioritising competing demands and adapting to changing operational needs.

It’s essential to have the following:

- Current driver’s licence
- Current working with Vulnerable People Card, or ability to obtain one

Salary / Rate

- $79,757k + Super + PBI
- Free parking
- Deakin location
- Full-time, onsite permanent role

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📌 Receptionist and Business Support Officer (Canberra)
🏢 HorizonOne Recruitment
📍 Canberra