Primary Details

- Time Type: Full time
- Worker Type: Employee

Strategic Learning & Capability Manager

- Location: Sydney, Adelaide, Melbourne or Brisbane
- Type: Permanent, full time
- Hybrid role, Happy to talk flexible working

The opportunity

Elders Insurance, part of the QBE Group, operates an Agency Network distributing general insurance products and is one of Australia's largest regional and rural insurance providers.

An exciting opportunity has become available for a Strategic Learning & Capability Manager to join the Elders Insurance team on a permanent full-time basis. Reporting to the Head of Network Capability, you will be responsible for leading the strategic direction of Learning & Development across the Elders Insurance network, driving capability uplift, learning transformation and the modernisation of learning practices.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

As the Strategic Learning & Capability Manager, you will lead the evolution of learning and capability across the Elders Insurance network. Working with a small team, you'll focus on shaping strategy, driving transformation and introducing innovative, future-focused learning solutions that build capability, improve efficiency and support business growth.

- Develop and execute Elders Insurance's learning and capability strategy.




- Create capability frameworks and learning pathways that support workforce growth and development.
- Lead the modernisation of learning practices, processes and technologies.
- Identify opportunities to improve efficiency through automation, AI and continuous improvement initiatives.
- Partner with business leaders to understand current and future capability requirements.
- Manage external learning providers and oversee the development of learning solutions.
- Lead and support a small Learning & Development team, fostering a high-performing and collaborative culture.

About You

You're a strategic Learning & Development professional who combines strong leadership capabilities with a passion for innovation and continuous improvement. You enjoy challenging traditional approaches, leveraging technology and creating scalable learning solutions that deliver measurable business outcomes.

- Proven experience in Learning & Development, Capability, Organisational Development or a related discipline.
- Demonstrated success developing learning strategies, capability frameworks and workforce development initiatives.
- Experience leading and developing small, high-performing teams.
- Knowledge of instructional design principles and digital learning methodologies.
- Exposure to Articulate Storyline, Rise or similar learning authoring tools.
- Experience driving learning transformation, process improvement or technology-enabled change.
- Insurance industry experience and exposure to Guidewire will be highly regarded.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.



As a QBE employee you will have access to and benefit from:

- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Life Leave, supporting the life events we all experience, leaving your annual leave for rest
- 18 weeks’ gender‑equal adaptable leave for all new parents, including paid super
- A range of discounts on insurance products, car hire, hotels, goods and services

Rewards & Recognition

- 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
- Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
- Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].

Skills

Business Management, Collaboration Tools, Communication, Conflict Resolution, Critical Thinking, Customer Service, Develop Training Programs, Human Resources (HR), Intentional collaboration, Managing performance, Meeting Facilitation, Risk Management, Stakeholder Management, Strategic Management, Team Development

Application Close Date: 19/08/2026 11:59 PM

Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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📌 Strategic Learning & Capability Manager (New South Wales)
🏢 Qbe Insurance
📍 New South Wales