$72,170 - $76,019 a year

Hybrid

3d ago , from Wannon Region Water Corporation

Administration and Office,Call Centre and Customer Service

Who we are looking for

We're seeking a dedicated Customer Support Officer to join our Warrnambool team. You'll be our customers' first point of contact, providing exceptional support and assistance to ensure they're satisfied with our services.

This is an ongoing part-time position with a generous salary of $72,170 to $76,019 pro rata p.a. plus superannuation.

This position is rostered for 20 hours per week, two full days of 8:15am - 5pm and a 4-hour day of 1pm - 5pm.

What you’ll bring

We’re looking for someone with

- One to two years of relevant experience.
- Explicit and concise oral and written communication skills.
- The ability to assist and resolve customer issues under pressure.
- The ability to work effectively in a close-knit team to accomplish objectives and targets.
- Skills to operate a variety of computer software.

For further details, see the position description available

We look forward to hearing from you. if you have any questions, feel free to call Jared Daniel (Acting Team Leader Customer Support) on 5565 6698

What we can offer

Putting people first comes naturally to us, and that includes the people we employ. You’ll have every opportunity to make the most of your talents, broaden your experiences and be rewarded for the great work you do.





You'll be offered a range of great benefits including:

- Workplace flexibility with access to working arrangements such as hybrid work, flexible hours, purchased leave, monthly rostered days off and more.
- An inclusive workplace culture, which embraces diversity and the benefits it brings to the workplace and life.
- A leadership commitment to Zero Harm where the safety and wellbeing of our people and others is paramount.
- A Health & Wellbeing program, to support your physical, mental and financial wellbeing, including our Employee Assistance Program for our people and their immediate families.
- Extensive learning and development opportunities and access to professional development through associations such as CPA, IWC, WSAA, VicWater, and more.

We're an equal opportunity employer. Our commitment to creating and supporting an inclusive culture is reflected in our diverse mix of talented people who are passionate about delivering their best.

We welcome applications from everyone including people with a disability, job seekers of all ages, carers, people from culturally diverse backgrounds, members of the LGBTI+ community, and Aboriginal and Torres Strait Islander people.

We are

Ready to find out about our employee benefits? Visit Our Careers page and discover more about us.

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📌 Customer Support Officer (Warrnambool)
🏢 Wannon Region Water
📍 Warrnambool