Selby's is a leading Australian manufacturer of signage, flags, banners and large format digital print products. We are seeking an experienced Customer Service & Sales Support Officer to join our Dandenong South team.

This is a varied role that combines customer service & sales administration. We are looking for someone who understands the signage and printing industry and enjoys working in a fast-paced environment where no two days are the same.

About the Role

As our Customer Service & Sales Support Officer, you'll deliver exceptional customer service while supporting our Sales and Production teams. You'll prepare and follow up quotations, process customer orders, liaise with customers and pre-production staff, and ensure accurate job information is maintained. This is a busy, hands-on role that requires excellent organisation, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

- Respond to customer enquiries via phone, email and in person
- Prepare and follow up customer quotations
- Process sales orders and maintain accurate job information
- Liaise with customers and pre-production staff
- Provide sales and administrative support to the Sales Team
- Assist with customer follow-up

About You





To be successful in this role, you will have:

- Previous experience in the printing industry
- Strong customer service and communication skills
- Experience preparing quotes and processing orders
- Excellent organisational skills and attention to detail
- The ability to manage multiple customer enquiries, quotations and orders while working to deadlines
- A positive, proactive, and team-oriented attitude
- Sound computer skills and experience with Microsoft Office applications
- Knowledge of signage materials and large format print production processes
- Experience using estimating, CRM, or job management software

What We Offer

- Competitive salary based on experience
- Monday to Friday role (no weekend work)
- Long established Australian-owned company
- Stable, full-time employment with long-term career options
- Supportive and friendly team environment
- Variety and responsibility in your role
- Chance to work on exciting projects for a diverse range of clients

If you have signage or printing experience and enjoy delivering outstanding customer service while supporting sales and production teams, we'd love to hear from you.

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📌 Customer Service & Sales Support Officer (Dandenong)
🏢 Selbys Pty.Ltd.
📍 Dandenong