- determining software andhardware requirements to provide solutions to problems
- responding to inquiriesabout software and hardware problems
- adapting existing programsto meet users' requirements
- installing and downloadingappropriate software
- ensuring productive use ofapplications and equipment
- designing and maintainingwebsites
repairingand replacing peripheral equipment such as terminals, printers and modems
Requirements
- Minimum experience as a ICT SupportTechnician for 3-5 years
- AQFAssociate Degree, Advanced Diploma or Diploma