SeniorInvestigator

Clerk Grade: Clerk Grade 7/8
Employment Type: Ongoing, 2 x full-time and talent pool
SalaryRange: $116,981 - $129,492 per annum + Superannuation
Location: Hybrid work arrangements, Parramatta or Gosford. Office attendancerequired 2–3 days per week.

About the role

Weare looking for motivated and experienced individuals to join NSW Fair Trading as Senior Investigators in the Strata and PropertyServices branch. The role investigates serious breaches of property,conveyancing and licensing laws across NSW and helps support appropriateenforcement action.

What you’ll be doing

- Plan, conduct and lead investigations into alleged breaches of property, conveyancing and licensing laws
- Gather and assess evidence to support enforcement and prosecution outcomes
- Conduct structured interviews with respondents and witnesses
- Prepare briefs of evidence, reports and findings in line with legislative and procedural requirements
- Provide clear advice and reporting on investigative matters
- Work with internal and external stakeholders to support fair and consistent regulatory outcomes.

About you

- Demonstrated experience conducting complex, high-volume investigations
- Understanding of compliance, enforcement and administrative law
- Ability to interpret legislation and apply sound judgement and decision-making
- Possess strong analytical, organisational and communication skills
- Strong understanding of investigative processes, rules of evidence, and brief preparation
- Ability to engage effectively with stakeholders at all levels.

Essentialcriteria

- Certificate IV in GovernmentInvestigations (or equivalent experience/willingness to obtain)




- Understanding of investigative principles,rules of evidence, and brief preparation
- A current NSW driver’s licence and the ability to travel when required.

When Applying

To apply, please submit a cover letter (maximum 2 pages) and a resume (maximum 5 pages) outlining yourrelevant experience and how you meet the role’s key capabilities.

Salary Grade 7/8, with the base salary for this role startingat $116981 base plus superannuation

Closing Date: Monday, 24 August 2026 (at 9:59am)

Careers at Department of Customer Service
A career at the Department ofCustomer Service (DCS) gives you the opportunity to help improve government services and be part of reformthat benefits people across NSW. We are focused on delivering excellent customer service, digitaltransformation, and regulatory reform. Come join us and influence the future of our outstanding state.

Belong in our diverse and inclusiveworkplace
The strength of our workforce lies in its diversity and embracingdifference, while the key to our success is leveraging the contributions of employees with differentbackgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Informationon some of the different types of disabilities

Information on adjustmentsavailable for the recruitment process

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📌 Senior Investigator (New South Wales)
🏢 Department of Customer Service
📍 New South Wales