Remote Desktop Support Specialist —.5 to(Retail) (Melbourne)

Remote Desktop Support Specialist —.5 to(Retail) (Melbourne)

10 Aug
|
HCLTech - Australia and New Zealand
|
Melbourne

10 Aug

HCLTech - Australia and New Zealand

Melbourne

HCLTech Australia is seeking a technically strong Remote Desktop Analyst to provide L1.5 and L2 remote IT support for a retail technology workplace. You will troubleshoot desktop, endpoint, access, network, and store device issues using remote tools and documented processes.

The role focuses on reducing downtime, improving first-time resolution, and ensuring operational continuity for store trading. Relevant experience in Windows, AD, Microsoft 365, and ITIL practices is preferred.

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📌 Remote Desktop Support Specialist —.5 to(Retail) (Melbourne)
🏢 HCLTech - Australia and New Zealand
📍 Melbourne

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