Customer Service Hub Specialist — First-Call Resolution Pro (Parramatta)

Customer Service Hub Specialist — First-Call Resolution Pro (Parramatta)

10 Aug
|
WKFC - Blacktown
|
Parramatta

10 Aug

WKFC - Blacktown

Parramatta

MUFG in Australia is seeking Customer Service Officers (Hub Specialists) to join the superannuation contact centre on a 6-month fixed term contract, with potential for extension. You will focus on delivering first call resolution and owning inquiries.

The role emphasizes handling sensitive cases, achieving KPIs, and collaborating with the team while building superannuation knowledge and staying informed on industry trends.

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📌 Customer Service Hub Specialist — First-Call Resolution Pro (Parramatta)
🏢 WKFC - Blacktown
📍 Parramatta

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