Customer Service Officer: First-Point Resolution (6-Month) (Melbourne)

Customer Service Officer: First-Point Resolution (6-Month) (Melbourne)

10 Aug
|
Maribyrnong City Council
|
Melbourne

10 Aug

Maribyrnong City Council

Melbourne

Maribyrnong City Council is seeking a Customer Service Officer on a temporary full time basis (6 months) in Footscray, Melbourne. The role focuses on delivering high-quality customer service across telephone, face-to-face and online channels, with an emphasis on first-point resolution.

You will handle requests, support a first-contact resolution model, and contribute to service improvements through council systems and databases.

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📌 Customer Service Officer: First-Point Resolution (6-Month) (Melbourne)
🏢 Maribyrnong City Council
📍 Melbourne

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