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Senior Customer Service Officer

Summary

Permanent full-time Senior Customer Service Officer for Coonamble Shire Council. Nine-day fortnight, $64,360–$74,505 + super, Service NSW training provided. Background checks required.

Terms

$64k - $74k / year

Call Centre and Customer Service Public Sector and Government

Description

As a Senior Customer Service Officer, you will be a key member of our customer service team, primarily operating and servicing Council’s Service NSW agency. This role involves a job-share arrangement with other staff, and when not at the Service NSW agency, you will support Council’s administration. Service NSW training will be provided. Note: criminal history and background checks are required for this position.





About Coonamble Shire Council

Coonamble Shire Council is dedicated to enhancing the lives of our residents. We offer a supportive environment within local government and are looking for passionate individuals to join our team.

About the Role

We are seeking an enthusiastic individual with demonstrated experience in customer service and administrative support. Appropriate qualifications are highly regarded, and this position is well-suited for candidates with extensive practical experience in a similar role.

What We Offer

- Permanent full-time role with excellent job security
- Attractive annual salary of $64,360–$74,505 plus superannuation
- Nine-day fortnight for strong work–life balance

Applications close 5pm Monday, 24 August 2026.

EEO statement: Coonamble Shire Council is an equal prospect employer who values diversity. Employment is based on qualifications, merit and operational requirements. The direct or indirect canvassing of any Coonamble Shire Councillor to support an application for a position at Council will result in that application becoming ineligible for further consideration.

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📌 Senior Customer Service Officer $64k - $74k / year Coonamble Shire Council
🏢 Orana Dama
📍 Coonamble