Are you an organised, people-focused professional who thrives in a fast-paced environment?

We're looking for an enthusiastic Service Coordinator to join our growing team. This is an exciting opportunity for someone who enjoys building relationships, solving problems, and keeping operations running smoothly. If you're highly organised, tech-savvy, and passionate about delivering exceptional customer service, we'd love to hear from you.

About the Role

As our Service Coordinator, you'll be the key link between our clients, field staff, and management team. You'll coordinate daily schedules, manage enquiries, and ensure services are delivered efficiently while maintaining a high standard of customer care.

Every day is different, making this the perfect role for someone who enjoys variety, working under pressure, and making a positive impact.

Key Responsibilities

- Coordinate and manage daily service schedules.

- Communicate effectively with clients, employees, and suppliers.

- Deliver exceptional customer service and respond promptly to enquiries.

- Maintain accurate records using computer-based systems.

- Monitor service delivery and proactively resolve issues.

- Work collaboratively with the team to achieve operational goals.

- Ensure compliance with company policies and service standards.

What You'll Bring

- Outstanding communication and interpersonal skills with a genuine passion for helping people.

- Strong computer skills,



including Microsoft Office, and the ability to quickly learn new systems.

- Excellent organisational and time management skills.

- The ability to multitask, prioritise competing demands, and perform well in a fast-paced setting.

- A proactive, positive attitude with strong problem-solving abilities.

- High attention to detail and the ability to work independently and as part of a supportive team.

Why Join Us?

We believe our people are our greatest asset, and we reward their hard work with a range of great benefits, including:

- Above-award salary that recognises your skills and experience.

- Monthly Rostered Day Off (RDO) to support work-life balance.

- Paid birthday leave – celebrate your special day your way.

- Career progression opportunities within a growing organisation.

- Ongoing training and professional development.

- A supportive, collaborative, and friendly team culture.

- A varied and rewarding role where no two days are the same.

- The opportunity to make a real difference in the lives of our clients and the community.

Ready to Apply?

If you're looking for a rewarding career with a company that values its people, encourages professional growth, and recognises your contribution, we'd love to hear from you.

Click "Apply Now" and submit your resume along with a brief cover letter outlining why you're the ideal candidate for this exciting opportunity.

📌 Service Coordinator – Join a Team That Makes a Difference! (Cairns)
🏢 NQ Forklifts and Mechanical
📍 Cairns