10 Aug
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@
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Port Phillip City
10 Aug
@
Port Phillip City
Heartland Bank Australia is seeking a Head of Customer Solutions to join the Melbourne team. The role acts as a 2IC to the Chief Commercial Officer and leads all direct customer channels, including contact centres, lending and sales, customer operations and complaints. You will drive end-to-end ownership of the customer lifecycle, align customer and commercial outcomes, and work with Risk, Technology and Finance to scale delivery with growth, efficiency, compliance and customer care.
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📌 Head of Customer Experience & Solutions (Port Phillip City)
🏢 @
📍 Port Phillip City