About Ausloans Finance Group

Founded in 2009 and headquartered on the Gold Coast, Ausloans Finance Group is Australia's largest privately-owned finance brokerage, aggregation and Fintech business. We connect consumers and businesses with a panel of lenders to arrange finance for vehicles, equipment, marine, caravans and personal loans, combining broker expertise with our proprietary AI-powered platform, Zink, to make finance easy, transparent and stress-free. Our culture is built on accountability, integrity, honesty and a genuine passion for helping our clients and partners succeed.

About the Role

We're looking for an experienced Compliance and Audit Officer to take a leading, hands-on role within our Risk & Compliance team on the Gold Coast. This is a mid-to-senior appointment for someone who can operate with autonomy — you'll manage escalated client complaints through our Internal Dispute Resolution (IDR) process, provide day-to-day guidance and oversight to our compliance team, and be a trusted point of reference across internal audit, compliance monitoring and governance activities. It's a role for someone ready to bring sound judgement and real ownership to a fast-moving regulated business driven by technology.

What You'll Be Doing

- Manage and resolve senior and escalated client complaints through our Internal Dispute Resolution (IDR) process.

- Provide day-to-day guidance, oversight and mentoring to compliance juniors within the team.

- Lead the delivery of compliance and internal audit activities across the business.

- Conduct and oversee internal audits, control testing and loan file reviews, ensuring findings are robust and well-evidenced.

- Own and maintain compliance registers, records and action plans, escalating material risks as they arise.

- Review and update policies, procedures and compliance documentation.

- Coordinate and drive monthly compliance monitoring activities and reporting.





- Prepare audit working papers, findings and recommendations, and present these to key stakeholders.

- Support and help facilitate Compliance Committee meetings and broader governance activities.

- Coordinate compliance training programs and maintain training records across the business.

- Lead engagement with external auditors and manage regulatory information requests.

- Monitor regulatory developments, assess business impact and drive continuous improvement initiatives.

- Apply your capabilities within a highly-technology-focused environment.

You'll Thrive Here If You Have

- Experience in compliance, audit, risk, governance or quality assurance, ideally in financial services or another regulated industry.

- Demonstrated experience managing complex or escalated client complaints, ideally through an IDR/EDR process.

- Experience providing guidance, direction or mentoring to junior team members.

- Strong organisational skills and exceptional attention to detail.

- Excellent written and verbal communication skills, with the confidence to engage senior stakeholders.

- Confidence owning policies, documentation and reporting with minimal oversight.

- A proactive, solutions-focused mindset.

- Strong analytical and problem-solving skills.

- High levels of integrity and accountability.

- A relevant qualification in Business, Compliance, Risk or a related field is highly regarded.

What's on Offer

- Full-time role based on the Gold Coast.

- A high-trust role with genuine autonomy and influence over compliance outcomes.

- The opportunity to build your career with Australia's largest privately-owned finance aggregator.

- A supportive, values-driven team environment.

How to Apply

If you're an experienced compliance or audit professional ready to step into a senior, high-trust role within a quick-paced, values-led finance business, we'd love to hear from you. Click Apply Now and submit your resume and a short cover letter outlining your interest in the role.

📌 Senior Compliance & Audit Officer (Gold Coast)
🏢 AusLoans
📍 Gold Coast