The Senior Engagement Manager is a leader and project manager who thrives on client, company, and team accomplishment. This person will be hands-on with the development of key project deliverables such as charter, project/staffing plans, issue logs, etc. while driving client engagement. Any budget or resourcing constraints will be communicated and addressed, keeping in mind the project’s success and profitability.

Key Responsibilities

- Become an expert in Workday's Implementation Methodology and use it on all engagements.
- Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials.
- Ensure projects are properly planned and staffed.
- Provide guidance and mentoring to Principal Consultants working on their implementations.
- Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
- Ensure the project is delivered within the budget outlined in the SOW.
- Work with Delivery Assurance to ensure compliance with agreed to checkpoints.
- Assist in the transition of the client from skilled services to product support.




- Ensure the client can serve as a reference upon completing their implementation.

Duties And Tasks

- Track issues and risks, communicate status, and escalation concerns about applications.
- Present at Executive Steering Committee meetings.
- Present client with change orders in the event they are asking Workday to perform tasks that are outside the scope of the SOW.
- Participate in the sales cycle as requested to gather requirements, formulate delivery approach, and develop a proposal/SOW.
- Identify opportunities to position other service offerings.
- Simultaneously manage multiple Workday product implementations in the Project Manager role.

Education And Experience Requirements

- Bachelor’s degree in Business Management, Business Information Systems, or related field
- 3-5 years previous Workday experience.
- Knowledge of Internet technology and Enterprise Resource Planning.
- A practitioner background in HR, Finance, or Payroll.
- Previous experience in a project management role for ERP software installations
- PMP a plus.

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📌 Workday Senior Engagement Manager (Melbourne)
🏢 Cognizant
📍 Melbourne