Job Description For Advertising

Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the prospect to work for an iconic Aussie brand that's been connecting Australians for generations. You'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

- MELBOURNE DISCOVERY
- MELBOURNE EMPORIUM
- BOX HILL
- CAMBERWELL
- CHIRNSIDE PARK
- EASTLAND
- KNOX
- AIRPORT WEST
- ALTONA GATE
- BROADMEADOWS
- CAROLINE SPRINGS
- HIGHPOINT
- MELTON
- POINT COOK
- PORT MELBOURNE
- WATERGARDENS
- WERRIBEE
- BRUNSWICK
- CRAIGIEBURN
- DONCASTER
- EPPING
- GREENSBOROUGH
- PLENTY VALLEY
- NORTHLAND

What You'll Be Doing

- Deliver exceptional customer experiences: help customers find the right products and services to suit their needs.
- Be the go‑to tech expert: stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and excel: use consultative selling skills to meet and exceed sales targets and KPIs.
- Collaborate and contribute:



work closely with the team to create a welcoming environment where everyone supports store goals.

Salary And Benefits

- Hourly Rate: $30.33 per hour (junior rates apply for those under 20 years of age).
- Penalty rates: additional 25% for weekday hours after 6 PM, 25% for Saturdays, 100% for Sundays, 150% for public holidays.
- 12% Superannuation.
- 10% Variable Remuneration (as per plan rules).
- First 2 months guaranteed.
- 30% off Telstra services and discounts with over 240 partner offers.
- 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and option to purchase up to 4 weeks additional leave.
- Training & career growth: access to over 17,000 LinkedIn Learning programs and our Future Ready program.
- Flexible working hours and supportive parental leave.
- Monthly performance rewards and recognition programs.
- Inclusive culture for diverse perspectives.

Is it You We're Looking For?

- Great communication skills.
- Solution‑oriented approach.
- Sales drive and motivation to exceed targets.
- Passion for learning and growth.
- Resilience and positivity.
- Customer‑facing experience (previous experience is a plus but not required).

We welcome applications from all qualified candidates and comply with Australian EEO laws.

#J-18808-Ljbffr

📌 Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) (Melbourne)
🏢 Telstra
📍 Melbourne