Medical Receptionist – full‑time position at Direct Radiology Fairfield. This role is integral to delivering high‑quality patient care and requires flexibility to work across our Carlton and South Melbourne clinics as needed.
Responsibilities
- Managing all phone enquiries in a timely, professional and confidential manner
- Front‑of‑house reception and greeting patients upon arrival
- Scheduling appointments for patients and referrers
- Issuing patient invoices/receipts and processing Medicare rebates as required
- Entering and updating patient registration details
- Ensuring the reception and waiting area is clean and presentable at all times
Qualifications
- Strong customer service and patient‑focus skills
- Eagerness to learn
- Excellent time‑management and organisational skills
- High level of attention to detail and confidentiality
- Ability to work autonomously, as well as part of a team
- Experience in a radiology environment, and exposure to Medicare services highly regarded
Benefits
- Career pathways through training, mentorship and advancement opportunities
- Exclusive access to MRI and Sonography traineeships
- Supportive, team‑focused culture that values your voice
- Work‑life balance with predictable hours – no shift work required
- Staff recognition and awards celebrating your success
- Corporate perks & discounts and health and wellness advantages
- Fitness passport access – 1,000+ gyms nationwide
- Discounted private health insurance
- Novated leasing and salary sacrifice options
- Paid parental leave – because family comes first
- Flexible and supportive working arrangements
About Us
Direct Radiology is an imaging group with practices in Fairfield, South Melbourne and Monbulk. We provide local communities with affordable medical imaging procedures—including X‑ray, ultrasound, CT, MRI and interventional procedures—using the latest technology and a team of skilled, compassionate staff. We are part of the Integral Diagnostics (IDX) community, a network of community‑based imaging clinics across Australia and New Zealand.
As an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.
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📌 Medical Receptionist (City of Fairfield)
🏢 Integral Diagnostics (IDX)
📍 City of Fairfield
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