Event Workforce Coordinator

Flexible hours | 3–5 days per week | Perth Office

Love being organised? Great with people? Enjoy solving problems when things don’t go to plan?

If you’re looking for a role that keeps you busy, gives you plenty of variety and lets you be part of the events industry without actually working at events, this could be the role for you.

Event Services Australia (ESA) is a national labour hire business supplying event staff to venues, festivals, sporting events, concerts and major events across Australia.

We’re looking for an Event Workforce Coordinator to join our Perth office and become an significant part of the team behind the scenes making all of this happen.

You’ll be behind the scenes helping make sure the right people are recruited, onboarded, rostered and ready to work when our clients need them.

So, what does the job actually involve?

This is a varied role where no two days are necessarily the same.

One day you might be reviewing applications and video interviews. The next, you could be building a roster for a major event, answering staff questions, following up onboarding requirements or helping solve a last-minute staffing problem.

You’ll work across the full workforce function of ESA, supporting our team and helping keep everything moving.

Your work will include:

Recruitment & People

- Review applications, CVs and video interviews.

- Assist with recruiting new event staff across Australia.

- Communicate with applicants throughout the recruitment and onboarding process.

- Help assess candidates and identify the right people for our workforce.

- Maintain accurate staff records and workforce information.

- Build positive relationships with our large casual workforce.

Onboarding & Compliance

- Guide new staff through our onboarding process.

- Follow up outstanding documentation and requirements.

- Check credentials where required.

- Make sure staff are properly onboarded and ready to accept work.

- Assist with maintaining workforce compliance and records.

Rostering & Workforce Coordination

- Build and manage staff rosters for events and venues across Australia.





- Match available staff to shifts based on client requirements, skills and availability.

- Communicate shift offers, confirmations and changes.

- Manage last-minute changes and help fill staffing gaps.

- Monitor cancellations, no-shows and attendance issues.

- Help ensure our clients have the workforce they have requested.

Staff & Client Communication

- Respond to staff enquiries about shifts, events, availability and general questions.

- Communicate with clients regarding staffing requirements and updates.

- Work with the our team to resolve staffing issues quickly.

- Provide professional, friendly and helpful customer service to both our staff and clients.

Administration & Systems

- Work across our workforce and operational systems, including Guardhouse, Monday.com, Hireflix and other platforms.

- Review timesheets and attendance information.

- Assist with payroll and workforce administration.

- Prepare staff communications, event information and operational documents.

- Maintain accurate records and reporting.

What are we looking for?

Honestly, we’re more interested in the person than the perfect résumé.

You might have experience in recruitment, HR, rostering, administration, customer service, labour hire, events or workforce management.

Or you might simply be someone who is exceptionally organised, picks things up quickly and genuinely enjoys working with people.

The person who succeeds in this role will be:

- Organised and able to keep track of lots of moving pieces.

- Confident communicating with different types of people.

- Comfortable picking up the phone and having a conversation.

- A problem solver who stays calm when plans change.

- Detail-focused and takes pride in getting things right.

- Comfortable working with technology and learning new systems.

- Reliable,



proactive and willing to take ownership.

- Friendly and approachable, while still being professional.

- Comfortable working independently while also being part of a small team.

- Someone who enjoys being busy and having variety in their day.

Experience with rostering or workforce platforms such as Guardhouse, Deputy or Tanda is excellent, but definitely not essential.

Experience with Hireflix, Monday.com, recruitment systems or labour hire is also advantageous.

The flexibility

We know that not everyone wants or needs a traditional 9–5, five-day-a-week role.

That’s why we’re offering flexibility around how the position works.

We’re looking for someone who can commit to a minimum of 3 days per week, through to someone looking for a full-time, 5-day-a-week position.

We’re also flexible around working hours.

School hours? We can work with that.

Prefer an earlier start and earlier finish? Potentially.

Need some flexibility around your week? Let’s talk.

What matters most to us is that you’re reliable, organised and available when the business needs you.

The position is based in our Perth office and is 100% office-based.

Why work with ESA?

ESA provides event staff across Australia, meaning the work you do in the office directly contributes to the success of events happening all around the country.

You’ll get exposure to recruitment, HR, workforce management, rostering, client relationships, event operations and the day-to-day running of a growing labour hire business.

It’s fast-paced, sometimes challenging and definitely not boring.

If you like doing the same thing every day, this probably isn’t for you.

If you like variety, solving problems, talking to people and finishing the day knowing you’ve actually achieved something, we’d love to hear from you.

Ready to join the team?

We’re looking for someone who wants to become a genuine part of ESA, not just fill a seat.

If this sounds like you, send us your CV and a short cover letter telling us a little about yourself, your experience and why you think you’d be a great fit for the role.

We’d love to meet you.

📌 Event Workforce Coordinator (Perth)
🏢 Event Services Australia
📍 Perth