About the role

Join a team where your contribution truly matters. As our Office Administrator, you'll be at the heart of our business, providing the administrative support and coordination that keeps everything running smoothly. We are looking for someone who takes pride in organisation, enjoys supporting others, and wants to play an important role in helping our company grow and succeed. This full-time position offers the opportunity to become a trusted member of our team and make a meaningful difference every day.

Key Responsibilities

- Manage all aspects of general office administration, including correspondence, document management, filing systems, and record keeping.

- Develop, implement, and maintain office processes, procedures, and systems to improve efficiency, consistency, and business performance.

- Schedule and coordinate meetings, appointments, training sessions, and company events.

- Process invoices, purchase orders, accounts documentation, and expense reports accurately and within required timeframes.

- Maintain office supplies, equipment, and inventory, ensuring resources are available to support daily operations.

- Answer and direct telephone calls, emails, and enquiries in a professional and timely manner.

- Support human resources activities, including maintaining employee records, onboarding new team members, coordinating training, and assisting with recruitment administration.

- Prepare reports, presentations, correspondence, and other business documentation using Microsoft Office and related software applications.

- Liaise professionally with clients, suppliers, contractors, and service providers, fostering positive business relationships.

- Ensure compliance with company policies, procedures, and workplace health and safety requirements.

- Identify opportunities to improve administrative workflows and recommend practical solutions to enhance productivity and service delivery.

- Maintain confidentiality and handle sensitive business information with discretion and professionalism.

- Provide administrative support to management and staff as required to assist with the smooth operation and growth of the business.

- Assist with special projects and business improvement initiatives as directed.





What we're looking for

- Proven experience in an office administration, office management, or similar administrative support role.

- Demonstrated ability to develop, document, and improve business processes, procedures, and administrative systems.

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and the ability to quickly learn new software and business systems.

- Exceptional organisational and time-management skills, with the ability to manage competing priorities and meet deadlines in a rapid-paced environment.

- Strong written and verbal communication skills, with a high level of attention to detail and accuracy.

- Professional telephone manner and excellent interpersonal skills, with the ability to build positive relationships with colleagues, clients, suppliers, and stakeholders.

- A proactive approach to problem-solving, with the confidence to identify opportunities for improvement and implement effective solutions.

- Ability to work independently, take ownership of responsibilities, and contribute positively as part of a collaborative team.

- Basic bookkeeping, accounts administration, or financial management knowledge, or a willingness to learn.

- High levels of integrity, discretion, and confidentiality when handling sensitive business and employee information.

- Strong customer service focus and a commitment to delivering a professional experience for both internal and external stakeholders.

- Adaptability and willingness to support a variety of business functions as the needs of the organisation evolve.

- Previous experience within the construction, building services, trades, insurance, or property repair industries is preferred. Knowledge of construction projects, insurance repairs, claims processes, scheduling, contractor coordination, and industry-related administration will be highly regarded.





- Relevant qualifications in Business Administration, Office Management, or a related field will be highly regarded.

What We Offer

At Arch Building Services, we recognise that our people are the foundation of our success. We are committed to providing a supportive, professional, and rewarding workplace where our team members can grow and thrive.

We offer:

- Competitive remuneration based on skills and experience.

- Opportunities for professional development, training, and career progression.

- A supportive and collaborative team environment.

- The opportunity to contribute to business improvement initiatives and make a meaningful impact.

- A stable, full-time position with a respected and growing local business.

- A positive workplace culture built on teamwork, respect, accountability, and open communication.

- Recognition and appreciation for your contributions and achievements.

- A healthy work-life balance and a workplace where employee wellbeing is valued.

About Us

Arch Building Services Pty Ltd is a trusted building and insurance repair company based in Nambour, Queensland. We provide high-quality building, restoration, and repair services to residential and commercial clients throughout the region, with a strong focus on insurance repair works and customer satisfaction.

Our reputation has been built on professionalism, reliability, quality workmanship, and exceptional service. We work closely with homeowners, insurers, suppliers, and trades to deliver successful outcomes while maintaining the highest standards of communication and care.

As our business continues to grow, we are looking for team members who share our values of integrity, teamwork, accountability, and continuous improvement. At Arch Building Services, every employee plays an important role in our success, and we are committed to creating an environment where people are supported, challenged, and empowered to perform at their best.

Apply Now

If you're a motivated and organised professional looking to play a key role in a growing business, we'd love to hear from you.

Please submit your resume and a cover letter outlining your experience and suitability for the role.

📌 Office Administrator (Nambour)
🏢 Arch Building Services
📍 Nambour