Job no: 576197
Work type: Part Time
Location: Oxley
Categories: Sales

- Part Time Position
- Guaranteed base earnings
- Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Oxley Customer Service Team is seeking a passionate, customer service focused Sales & Service Associate to join them in delivering Great Service, Always! to their customers.

In this role you will:

- Actively manage Harvey Norman customer deliveries, repairs & warranty claims
- Liaise with our service agents & suppliers and keeping the service database up-to-date
- Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
- Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting
- Work closely with our customers to help them find the right Bedding solution to meet their needs by qualifying customers and providing total sleep solutions
- Assist with merchandising, ordering and display of product to ensure the store is presented at its best, for our customers
- Be Health and Safety conscious

What we require:





- Experience in (or ability to work in) a customer focused, successful retail business
- Experience working in a high volume sales support role
- Capacity to juggle multiple tasks with a flexible, 'can-do' attitude
- Customer service champion with very strong communication and interpersonal skills
- Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills
- Familiarity with Australian Consumer Law (desirable)
- Being full of energy, ambitious, confident and flexible
- Friendly, outgoing, approachable and work well as a team member.
- Ability to service customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving.
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate

services

What we offer:

- Generous staff discounts
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An setting where good performance is recognised and rewarded
- A flexible and positive work environment

If this role exhilarates your passion for a new prospect then please submit your application for consideration.

Advertised: 07 Aug 2026 E. Australia Standard Time

📌 Bedding Salesperson (Oxley)
🏢 Harvey Norman
📍 Oxley