About Us

Innovative Aluminium And Glass is a glass is a company dedicated to delivering high-quality solutions for our clients. We are seeking an organised, proactive Organizational Professional to support day-to-day operations across accounts, office administration, staff coordination, and client relationship management.

Key Responsibilities

Accounts & Administration

- Support ongoing administrative processes, filing, record keeping, and document control
- Maintain office systems (spreadsheets, trackers, and digital filing) to ensure accurate information flow

General Office Administration

- Manage day-to-day office operations, including scheduling, procurement of office supplies, and coordinating routine tasks
- Prepare and distribute documents and communications as needed
- Support compliance with internal policies and administrative procedures

Staffing & Workplace Support

- Provide coordination support for staffing matters, including rostering updates, attendance records, and general HR/admin tasks (within scope)
- Assist with onboarding coordination (e.g., paperwork, induction scheduling, induction logistics)
- Act as a point of contact for routine staff enquiries and help escalate issues appropriately

Client Relationships & Support

- Handle incoming enquiries and support client communication professionally and efficiently




- Coordinate with internal teams to ensure client requests and follow-ups are captured and actioned
- Maintain robust customer service standards and support issue resolution (escalating complex matters when required)
- Support scheduling and tracking of jobs/projects from a client service perspective

Requirements

- At least a degree level of qualifications and 2 years of relevant work experience
- Strong attention to detail and the ability to manage multiple priorities in a rapid-paced environment
- Excellent communication skills (written and verbal) and professional client-focused attitude
- Reliable and proactive, with strong organisational and problem-solving skills
- Familiarity with trades/services businesses and job tracking workflows
- Experience using accounting/administration software such as Xero, MYOB, or similar
- Experience with rostering/HR coordination and document management

Why Join Us

- Be part of a growing company in the glass and aluminium industry
- Support a team that values professionalism, reliability, and strong customer service

Pay: $80,000.00 – $90,000.00 per year

Benefits:

- Employee discount
- Free drinks
- Free food
- Parental leave

Work Location: In person

📌 Organizational Professional (Villawood)
🏢 INNOVATIVE ALUMINIUM AND GLASS
📍 Villawood