Company Overview: At Mates Group Removals, we specialise in providing top-notch removal and relocation services for both residential and commercial clients. With a commitment to excellence and customer satisfaction, we strive to make every move seamless and stress-free. Join our agile team and contribute to a company that values hard work and dedication!

Job Responsibilities:

- Manage daily office operations, ensuring a smooth workflow.
- Answer phone calls and respond to emails, providing exceptional customer service.
- Schedule appointments and coordinate logistics for removals.
- Maintain accurate records and filing systems for client contracts and invoices.
- Assist with bookkeeping tasks, including invoicing and payment tracking.
- Prepare reports and presentations for management meetings.
- Support the team in planning and executing removal projects.
- Handle customer inquiries and resolve any issues promptly.

Qualifications:

- Proven experience in office administration, preferably in a logistics or removals environment.




- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Strong organisational skills and the ability to multitask effectively.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a collaborative team.
- Familiarity with office management software is a plus.

Preferred Skills:

- Experience with basic bookkeeping or accounting practices.
- Problem-solving abilities and attention to detail.

How to Apply: If you’re passionate about providing excellent service and want to be part of our team, please send your resume and a cover letter to [email protected].

Contact Information: For questions, please reach out to Aram at (phone hidden).

Thank you.

Job Type: Full-time

Pay: $25.00 – $30.00 per hour

Experience:

- Office administration: 1 year (Preferred)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Office Administrator/Bookkeeper (Fairfield)
🏢 Mates Group Removals Team
📍 Fairfield