Are you an experienced Boutique Manager with a passion for luxury and creating exceptional client experiences?
A prestigious luxury retailer is seeking an experienced Boutique Manager to lead its stunning QVB boutique. This is an exciting opportunity to join a beautiful retail environment where personalised service, clienteling and building long-term customer relationships are at the heart of the business.
If you have a strong boutique background, understand luxury service and know how to lead a small team to deliver exceptional commercial results, this could be the perfect next step in your career.
The Opportunity
As Boutique Manager, you'll take ownership of the day-to-day performance of the boutique, leading a small team while building strong client relationships and driving sales growth.
You'll have strong support from the wider business, including a dedicated marketing budget, CRM initiatives and opportunities to host client events.
Location: QVB
Roster: Tuesday-Saturday, with flexibility for the right candidate
What You'll Be Responsible For
- Leading and developing a small boutique team
- Driving sales performance and achieving commercial KPIs
- Building strong client relationships through proactive clienteling and CRM
- Delivering an exceptional luxury customer experience
- Hosting and supporting client events and VIP experiences
- Maintaining impeccable boutique presentation and service standards
- Managing day-to-day boutique operations
- Coaching the team to consistently deliver premium service
- Identifying opportunities to grow the client base and increase repeat business
What They're Looking For
- Previous Boutique Manager or Assistant Boutique Manager experience - essential
- Experience within luxury, premium beauty, fragrance or fashion
- Strong clienteling and CRM experience
- Proven ability to lead and develop a small team
- Commercially driven with a strong understanding of sales KPIs
- Exceptional customer service and relationship-building skills
- Impeccable presentation and attention to detail
- A genuine passion for luxury and delivering a personalised client experience
Boutique experience is essential. Department store management experience alone will not be suitable for this opportunity.
Salary & Benefits
- $85,000-$90,000 + super
- Commission based on sales and KPIs
- Additional quarterly Counter Manager bonus
- Product allowance and gifting
- Solid marketing and CRM support
- Client events and VIP experiences
- Full-time permanent opportunity
- Beautiful QVB boutique environment
If you're an experienced Boutique Manager looking to lead a premium team, build a loyal client base and take ownership of the growth of a luxury boutique, we'd love to hear from you.
Job Reference # 220443
To apply online, please click on the apply button.
Alternatively, for a confidential discussion, please contact Sophie Mieglitz on *********@frontlineretail.com.au quoting the reference number above, or check out our website for other available positions.