Unified Communications Engineer (UC)- Cisco focused - $850-$950 per day - Sydney - Hybrid

About the role
This Unified Communications Engineer contract focuses on Cisco voice and contact centre technologies. You will support and enhance cloud-based telephony platforms, working closely with network, infrastructure, and business teams to deliver an enterprise wide Communications uplift.

Duties/Key responsibilities

- Support and manage Cisco UCC and UCCX platforms in a cloud environment
- Deliver and maintain contact centre voice telephony solutions
- Troubleshoot and resolve voice and network-related issues
- Collaborate with stakeholders on system improvements and upgrades
- Ensure performance, availability, and security of communication systems

Skills and experience





- Robust experience with Cisco UCC, UCCX, and cloud voice technologies
- Solid background in contact centre telephony (e.g. Mytell or similar)
- Broad networking knowledge (routing, switching, QoS, SIP)
- Proven troubleshooting and support experience in enterprise environments
- Strong communication and stakeholder engagement skills

Perks

- $850-$950 per day contract
- Initial 6-month term with strong extension potential
- Hybrid working model
- Exposure to enterprise-scale Cisco cloud and contact centre environments
- Opportunity to work on modernisation and transformation initiatives

📌 Cisco Voice Engineer (Sydney)
🏢 Allura Partners
📍 Sydney