Lead a team that's passionate about people and great service!

This is an prospect to lead a team that makes a genuine difference to the employee experience and the success of our organisation.

As the Recruitment & Workforce Coordinator, you'll have the privilege of supporting leaders, employees and candidates through some of the most important moments in their employment journey. From attracting great people to shaping our future workforce, you'll help create positive experiences that enable our people and our organisation to succeed.

Working as part of the People & Culture senior leadership team, you'll collaborate closely with your peers to deliver contemporary People & Culture services and strategic workforce initiatives that support Council's long-term vision. You'll lead a capable team across recruitment, workforce planning, HR administration and HR systems, while remaining hands-on—coaching, supporting and working alongside your team to deliver outstanding service.

This role is ideal for someone who finds reward in serving others, developing people and helping teams succeed. You'll be a team-oriented leader who values relationships, embraces continuous improvement and is committed to delivering practical, customer-focused solutions that make a lasting impact.

What we will offer you

- Permanent, full-time position.
- Remuneration of $4,049.12 gross per fortnight, with the opportunity to progress to $4,858.94 gross per fortnight, plus 12% superannuation.
- Generous leave entitlements, including access to Council's Flexible Working Hours Agreement and MyLeave.
- A strong commitment to your professional growth through ongoing learning, development and career opportunities, supporting Council's vision of being a learning organisation.
- The opportunity to be part of a positive and supportive People & Culture team that values collaboration, connection and celebrating success.

Duties of this position will include, but are not limited to

As the Recruitment & Workforce Coordinator, you will:

- Lead, mentor and work alongside a team of People & Culture professionals to deliver high-quality recruitment, workforce planning, HR administration and HR systems services.
- Partner with leaders across Council to provide contemporary People & Culture advice and support across recruitment, workforce planning,



performance management and workplace change.
- Lead Council's end-to-end recruitment and onboarding processes, ensuring an exceptional experience for candidates, hiring managers and employees.
- Coordinate workforce planning, reporting and strategic workforce initiatives, using workforce data and insights to support informed decision-making.
- Drive continuous improvement by identifying opportunities to enhance People & Culture systems, processes and service delivery, including Council's HRIS.
- Collaborate across the People & Culture leadership team to deliver organisational priorities and initiatives that strengthen Council's workforce capability and employee experience.
- Build capability and strong relationships by coaching leaders, supporting your team and fostering a customer-focused, collaborative culture.

You'll be successful in this role if you:

- Have demonstrated experience leading People & Culture functions, including recruitment, workforce planning and HR operations.
- Build strong relationships and communicate confidently with people at all levels.
- Balance strategic thinking with a hands-on, solutions-focused approach.
- Use data and insights to inform decisions and identify opportunities for improvement.
- Enjoy developing people, working collaboratively and delivering outstanding customer service.

Focus Questions

1. Please outline your experience leading, mentoring and supporting a team to deliver People & Culture services and exceptional customer service.
2. Provide an example of how you partnered with leaders to deliver a workforce planning initiative or workplace change process. What was your role, how did you engage stakeholders and manage change, and what outcomes were achieved?
3. Describe a time when you identified and implemented an improvement to a People & Culture process, system or service. What was the chance, what actions did you take, and what was the result?
4.



This role operates in a fast-paced environment with competing priorities and changing demands. Describe a time when you successfully balanced operational service delivery with strategic priorities. How did you prioritise your work, support your team and ensure quality outcomes for your customers?

Use of Artificial Intelligence (AI)

Council acknowledges that applicants may use AI tools to assist with preparing their application. If you do, please ensure your application reflects your own skills and experience. Candidates progressing through the recruitment process should be prepared to discuss and expand on all aspects of their application, including their responses to the focus questions.

What is next?

Applications close Monday, 24 August 2026at 11.59pm AEST with interviews to be held in the week commencing Monday, 31 August 2026.

We encourage shortlisted candidates to attend interviews in person where possible. If you are unable to do so, please let us know in your application and we will work with you to discuss suitable arrangements.

If you are interested in this role and would like more information, please contact Therese Reeckman, Manager People & Culture on 02 •••• •286.

What you need to do now:

To apply for this role, please send an email to ••••@wagga.nsw.gov.au including the following three (3) documents:

- Covering letter,
- Current Resume, and
- Statement addressing the focus questions.

For more information, please visit https://wagga.pulsesoftware.com/Pulse/jobs

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

Candidates who are progressed in the recruitment process for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.

📌 Recruitment and Workforce Coordinator (Wagga Wagga)
🏢 Wagga Wagga City Council
📍 Wagga Wagga