Medical Receptionist – Full Time

Health First Medical Group is looking for an experienced and enthusiastic Medical Receptionist to join our friendly and skilled team in a full-time position.

This is a great opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing a warm, professional and supportive experience for our patients.

Previous medical reception experience is preferred, however, we are also open to candidates with strong administration and customer service skills who are eager to learn and develop within a medical environment.

Daily duties include, but are not limited to:

- Welcoming patients, managing reception and booking appointments

- Answering a high volume of telephone enquiries in a professional and friendly manner

- Processing patient billings and Medicare payments

- Maintaining accurate, efficient and confidential medical records

- Reconciling EFTPOS and completing daily banking

- Providing general office and administrative support





- Assisting the clinical team to ensure the smooth day-to-day operation of the practice

Skills and experience:

- Medical reception experience – preferred but not essential

- Excellent computer and administrative skills

- Experience using Best Practice software – highly regarded, but not essential

- Excellent telephone and communication skills

- Ability to multitask, prioritise and remain calm and organised in a busy environment

- A warm, empathetic and patient-focused approach

- Self-motivated, reliable and trustworthy

- Ability to work effectively both independently and as part of a team

If you are a friendly, organised and patient-focused professional looking to join a supportive GP practice where you can make a genuine difference to patients and the wider team, we would love to hear from you.

Applications close Friday 28th August 2026.

📌 Full time Medical Receptionist (Ballarat)
🏢 Health First Medical Group
📍 Ballarat