We are seeking an Experienced Medical Receptionist for a state-of-the-art medical centre located in Brookwater

About Us

Brookwater Medical Centre is a newly established, family-focused practice dedicated to delivering high-quality care to our local community. We are currently seeking two experienced Casual Medical Receptionists to join our warm and supportive team.

Our reception team plays a vital role in creating a welcoming experience for every patient. If you enjoy working in a fast-paced medical environment, take pride in delivering outstanding customer service, and are passionate about patient care, we'd love to hear from you.

About You

We're looking for someone who is friendly, organised, and thrives in a busy GP practice. You will have previous experience working as a Medical Receptionist and be confident managing multiple tasks while maintaining a warm and professional approach.

To be successful in this role, you will have:

- Previous experience as a Medical Receptionist (essential).
- Experience using Best Practice software (essential).
- Excellent communication and customer service skills.
- Robust organisational skills and attention to detail
- The ability to remain calm and efficient in a fast-paced environment.
- A caring, professional and patient-focused approach
- Availability to work flexible shifts between Monday and Friday.

Key Responsibilities

- Be the first point of contact for patients,



providing a warm and professional experience both in person and over the phone.
- Manage a busy appointment book, including bookings, cancellations, and patient enquiries.
- Answer a high volume of telephone calls and assist patients with appointments, results, referrals, and general enquiries.
- Process patient billing, Medicare claims, EFTPOS transactions, and daily banking.
- Maintain accurate patient records using Best Practice software.
- Support our doctors and clinical team with administrative tasks as required.
- Complete daily reconciliations and manage incoming mail, emails, and online enquiries.
- Ensure the reception area remains welcoming, organised, and efficient.

Why Join Brookwater Medical Centre?

- Join a supportive and collaborative team that genuinely values its people.
- Opportunities for ongoing training and career development.
- Work in a modern GP practice where patient care is at the heart of everything we do.
- Enjoy a positive workplace culture where your contribution is recognised and appreciated.

Apply Today

If you're an experienced Medical Receptionist looking to join a supportive team and make a real difference in your local community, we'd love to hear from you.

Please email your resume and cover letter outlining your relevant experience and availability to ••••@qrecruitment.com.au

📌 Medical Receptionist | Brookwater
🏢 Q Recruitment
📍 Brookwater