About the role

The Senior Mortgage Processor plays a critical role in supporting brokers and clients by managing mortgage applications from submission through to approval and settlement. The role involves preparing high-quality loan submissions, liaising with lenders and their credit teams, managing documentation and conditions, monitoring application milestones, and proactively resolving issues that may affect approval or settlement. This is a senior role suited to someone who can work independently, anticipate issues before they arise, and take ownership of getting deals across the line.

Key responsibilities

- Manage residential mortgage applications from initial submission through unconditional approval and settlement

- Review applications and supporting documentation for completeness, accuracy, and consistency before submission to lenders

- Prepare skilled and well-structured loan submission packages

- Obtain and verify income, employment, asset, liability, credit, identification, and property documentation

- Identify potential issues or weaknesses in an application and work with the broker to address them before submission

- Manage multiple applications simultaneously while maintaining accurate records and meeting critical deadlines

- Liaise with lenders regarding application status, documentation requirements, credit queries, and approval conditions





- Provide clients with professional and timely updates throughout the mortgage application process

- Manage outstanding approval conditions and coordinate their clearance with clients, brokers, and lenders

- Support and mentor junior processors and assist brokers with complex applications

- Leading and working with the back-office team

About you

- 5+ years of experience in mortgage processing, loan administration, or a similar role within the mortgage broking or lending industry

- Strong understanding of the residential mortgage application and approval process

- Experience working with multiple lenders and understanding differing lender policies and credit requirements

- Robust knowledge of income verification, servicing, credit assessment, property documentation, and loan conditions

- Experience managing applications from submission through to settlement

- Excellent written and verbal communication skills

- Solid attention to detail and accuracy

- Excellent organisational and time-management skills

- Ability to manage competing priorities and a high-volume pipeline

- Strong problem-solving and critical-thinking skills

About us

Abacus Finance is a client-focused mortgage brokerage dedicated to helping clients navigate the lending process with confidence and ease. We work with a range of lenders to identify suitable lending solutions and deliver a seamless experience from application through settlement.

📌 Senior Mortgage Processor (KST) (Sydney)
🏢 Abacus Finance and Property
📍 Sydney