09 Aug
|
Serco
|
Dandenong
Serco Australia is seeking a Customer Contact Officer to support a Federal Government client, handling inbound calls and email inquiries about public services from Australians. You’ll navigate procedures, access knowledge articles, and document all customer interactions in our systems.
The role emphasizes empathy, transparent communication, and adherence to structured guidelines. You will be part of a diverse team that values inclusion and developmental training, with options for 100% work-from-home
J-18808-Ljbffr
📌 Remote Customer Care Specialist Public Services Dandenong
🏢 Serco
📍 Dandenong