We are seeking a Sales Assistant to join our retail team at Eltham Lotto. This is a part time position based in Eltham, Victoria.

Key responsibilities
Provide outstanding customer service by greeting customers, understanding their needs and offering product recommendations
Process sales transactions accurately using point-of-sale systems and handle cash and card payments
Maintain product displays and ensure the store is clean, well-organised and visually appealing
Answer customer enquiries about products and pricing and store policies
Handle customer complaints professionally and elevate issues to management when necessary
Support promotional activities and merchandise displays as directed by management
Comply with health, safety and security procedures at all times

What we're looking for
Previous retail or customer service experience is preferred but not essential for enthusiastic candidates
Strong communication skills and the ability to interact professionally with diverse customers
A friendly, cheerful demeanour with a genuine desire to help customers
Reliability and punctuality, with the ability to work part-time hours (Monday, Friday and Saturdays)



with no late night trading
Good numeracy skills and comfort using electronic point-of-sale systems
Physical ability to stand for extended periods, lift and carry stock items, and perform repetitive tasks
Attention to detail and commitment to maintaining a clean and organised store environment
A positive attitude and ability to work effectively as part of a team

What we offer

At Eltham Lotto, you will be part of a dedicated retail team committed to delivering excellent customer experiences. We will provide training, including Online training courses.

About us

We are committed to providing exceptional customer service to every visitor to our store. Our team takes pride in creating a welcoming shopping environment where customers feel valued and appreciated. We believe in treating our employees fairly and fostering a workplace where everyone can succeed and develop their skills.

If you are interested in joining our team and delivering outstanding customer service in a retail setting, we would love to hear from you.
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