Senior Customer Resolution Lead – Life Insurance City Of Parramatta Council (Australia)

Senior Customer Resolution Lead – Life Insurance City Of Parramatta Council (Australia)

09 Aug
|
AIA Australia
|
Australia

09 Aug

AIA Australia

Australia

AIA Australia is seeking a Senior Customer Resolution Specialist to join our team in Sydney or Melbourne. You will resolve escalated complaints, including complex IDR/EDR matters, and ensure alignment with regulatory SLAs while supporting independent review processes.

You will work closely with stakeholders, bringing robust negotiation and claims assessment experience to drive effective resolutions and enhance customer outcomes.
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📌 Senior Customer Resolution Lead – Life Insurance City Of Parramatta Council (Australia)
🏢 AIA Australia
📍 Australia

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