Operations Manager

Are you an experienced and proactive Operations Manager looking for your next opportunity to work within an established and successful business in the Heavy Machinery Hire industry?

Our client’s well established branch in Cairns are looking for it’s next Operations Manager to lead and support with team in their daily operations.

If you bring a background in equipment hire logistics, transport or similar industrial background, are passionate about team leadership, proactive problem solving and seeing results - this could be the role for you!

What’s in it for you?
Supportive team culture
Immediate start
Competitve Salary

The Role

As Operations Manager, you’ll be at the heart of branch operations, ensuring daily jobs are completely smoothly and efficiently. Reporting to a Multi Site Manager, day to day you will have a good level of autonomy over operations.
Managing fleet and operator allocation
Maximising productivity amongst the team - workshop, mechanics, customer service and administration
Managing Client relationships - with high level communication providing timely updates
Troubleshooting any issues with client or equipment




Supporting the team to deliver high standards of customer service and operational performance
Streamlining Logistics, Coordinate scheduling and dispatch to maintain a smooth and productive workflow
Ensuring all rental equipment is available, well-maintained, and safe to use
Administrative duties such as overseeing invoicing, hire documentation, and enforcing WHS compliance
Hours - 7am-5pm

You will have
Demonstrated experience in operations, fleet coordination, or equipment hire/logistics
Robust leadership and team development abilities
Solid knowledge of heavy equipment operations and servicing
Excellent communication and customer relationship skills
Proficient in CRM systems, Microsoft Office, and scheduling tools
Highly organised with solid attention to detail and time management
The role has both fast paced and busy periods as well as quieter periods so someone who can operate well with both style of work
A proactive mindset and able to ‘close the loop’ and keep clients informed
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📌 Operations Manager Cairns Regional
🏢 Wow Recruitment
📍 Cairns Regional